Responsible Gaming

Gaming Should Be Entertainment

At Cocoa Casino, we believe that gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.

If you find yourself gambling more than intended or experiencing difficulties controlling your gambling, please seek help immediately.

Age Verification

Gambling is only permitted for individuals who are 18 years of age or older in the United Kingdom. By accessing Cocoa Casino, you confirm that you meet this legal requirement. We take age verification seriously and reserve the right to request proof of age at any time.

If you are under 18, you must not register or attempt to gamble on our platform.

Warning Signs of Problem Gambling

Please be aware of these warning signs that may indicate problem gambling:

• Chasing losses by gambling with more money to recover what you've lost
• Spending more time and money on gambling than intended
• Hiding gambling activities or lying about the amount you gamble
• Neglecting family, work, or other responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Experiencing anxiety, irritability, or restlessness when unable to gamble
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or negative emotions
• Feeling a need to gamble with increasing amounts to achieve the same excitement

If you recognise any of these signs in yourself or others, please seek help immediately.

Self-Help Tools & Features

Cocoa Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a given time period
• Reality Checks: Receive regular notifications during gameplay reminding you how long you've been playing and how much you've wagered
• Time-Out: Take a temporary break from gambling by suspending your account for a set period
• Self-Exclusion: Permanently close your account if you wish to stop gambling entirely

To access these tools, please visit your account settings or contact our customer support team. Using these features can help you gamble responsibly.

Support Organizations

If you or someone you know needs help with problem gambling, please contact one of these organisations:

United Kingdom

• GamCare: Free, confidential support and counselling for problem gambling
  www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, 24/7)
• GamStop: The national gambling self-exclusion scheme
  www.gamstop.co.uk
  Register to self-exclude from all licensed online gambling operators in the UK
• Gamblers Anonymous: Peer support groups throughout the UK
  www.gamblersanonymous.org.uk

International Support

• Australia - Gambling Help Online:
  www.gamblinghelponline.org.au
• Canada - Responsible Gambling Council:
  www.responsiblegambling.org
• United States - National Council on Problem Gambling:
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany - Bundeszentrale für gesundheitliche Aufklärung:
  www.bzga.de

Get Help Now

If you are struggling with problem gambling, please reach out for help today. Support is available, confidential, and free. Speaking to someone can make a real difference.

Remember: problem gambling is treatable, and recovery is possible. You are not alone.

Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk for immediate support.